Categories

01 - General Support (7)

For everything that doesn't quite fit into our existing categories, this section is here to help. It's your go-to resource for any additional information you might need that isn't specifically covered in our other knowledge bases.

02 - Hippo Portal (11)

The Hippo Portal is your central hub for accessing account details, services, and payment methods. This knowledge base guides you through its features for a smooth experience.

03 - Hippo Panel (4)

The Hippo Panel is your all-in-one tool for web hosting management, covering website setup, file uploads, backups, and SSL certificates. This knowledge base focuses on navigating the Hippo Panel’s features.

04 - Hippo Pro Mail (15)

Our advanced, high-deliverability email offers numerous features to streamline your workflow. This knowledge base assists you in utilizing these features.

05 - Hippo Pro Tools (1)

Our Pro Tools offer advanced tools and services to enhance your hosting experience. This knowledge base explains how to use these services.

06 - Hippo Builder (3)

The Hippo Builder lets you create dynamic websites quickly and easily. This knowledge base helps you navigate its features.

07 - Web Design Club (0)

Coming Soon

08 - Hippo Reseller (3)

Manage your reseller hosting in one simple place. This category covers everything from getting started with packs and creating slots, to white-label branding, SSO into the control panel, DNS pointers, billing/suspension behavior, and common troubleshooting. If you’re setting up your first reseller pack, adding capacity, branding the panel for your clients, or resolving access issues, you’ll find step-by-step guides and FAQs here.

09 - VPS Solutions (4)

Our VPS Solutions offer the flexibility to use a server exactly as you need. This knowledge base covers the basic operations of your VPS service.